Our SpinBit Responsible Gaming

Our Commitment to Safer Play

Here at Spin Bit, we provide a gaming environment built on transparency and player protection. We operate under the Tobique Gaming Commission licence No. 0000019, and our licence requires us to give players meaningful control over their own accounts, including deposit limits, time-outs, and self-exclusion. Our SpinBit platform includes a dedicated profile section where you can adjust these settings at any time, without needing to contact support first, although our team is always available if you need help.

Welcome to Spin Bit, where responsible gaming is not an afterthought but part of how we design every feature. From the moment you register, you'll find play-limit tools sitting alongside your deposit and withdrawal options, so managing your activity is just as easy as placing a bet. At SpinBit Casino, we want every session to be a positive one, and we regularly review our tools to make sure they remain simple and effective.

Tools to Help You Stay in Control

We give you several practical ways to manage how much time and money you spend with us. These settings can be adjusted from your Spin Bit account profile, and any limit you set applies across every payment method you use, including cryptocurrency.

• Deposit limits — set daily, weekly, or monthly caps on how much you can add to your account.
• Loss limits — restrict the amount you're willing to lose over a chosen period.
• Wager limits — control the maximum stake you place per bet or per session.
• Session time reminders — receive alerts once a set amount of time has passed during play.
• Cooling-off periods — temporarily pause your account for a short break, typically from 24 hours up to a few weeks.
• Self-exclusion — close your account for a longer, defined period or permanently, as explained below.

Once a limit is set, it cannot be increased immediately — any request to raise a limit only takes effect after a cooling-off period, while a request to lower a limit is applied straight away. This gives you an added layer of protection against impulsive decisions made in the moment.

Self-Exclusion and Account Closure

If you feel you need a longer break, we at SpinBit guarantee a straightforward self-exclusion process. You can request self-exclusion for a fixed period or indefinitely by contacting our responsible gaming team directly. Once self-exclusion is confirmed, your account will be closed to real-money play, you will be removed from all marketing communications, and any SpinBit bonus or promotional offers will no longer apply to you. Choose Spin Bit - we're here to support your decision fully, and reactivating a self-excluded account before the agreed period ends is not possible through normal channels.

Our SpinBit team also allows for permanent de-registration if you decide gambling is no longer something you want to be part of your life. This request, like self-exclusion, should be sent to our dedicated responsible gaming address, and we will confirm the closure of your account promptly.

Recognizing the Signs of Problem Gambling

Gambling can be enjoyable when kept in balance, but for some players it can start to affect daily life. We encourage you to check in with yourself regularly and watch for warning signs such as:

• Spending more time or money on gambling than you originally planned.
• Chasing losses by depositing again to try to win back what was lost.
• Borrowing money, or using funds meant for bills or essentials, to gamble.
• Feeling anxious, irritable, or preoccupied when you are not playing.
• Hiding your gambling activity from family or friends.
• Neglecting work, relationships, or responsibilities because of gambling.

If any of these apply to you, we recommend taking a break using our cooling-off tools, or reaching out to one of the independent support organizations listed below. At Spin Bit, we offer these resources not as a formality, but because we genuinely want your experience with us to remain positive.

Age Verification and Account Security

Only players who meet the minimum legal age are permitted to register and play real money games with us. As part of our commitment to protecting minors and vulnerable individuals, we verify identity documents during the account verification process, and we may request additional checks at any time. One account per person is allowed, and we ask that you keep your login details private and never share your account with anyone else, including family members. If you haven't yet created an account, you can sign up and set your responsible gaming preferences right from the start.

Independent Support Organizations

Beyond the tools available directly on our site, a number of independent, confidential organizations offer free advice and support for anyone concerned about their own gambling or that of someone close to them.

• New Zealand Gambling Helpline — 0800 654 655, available for players on our New Zealand pages.
• EGIS-FZCO — our appointed alternative dispute resolution body, reachable free of charge at egis.io or disputes@egis-adr.com for unresolved complaints.
• Local national helplines — many countries operate their own free gambling support lines; we recommend searching for the official service in your country of residence.